We provide technical monitoring services 24/7 with qualified personnel that are ready at any time to reply to your questions regarding the operation and error signalling within the security and safety systems.
By a technical monitoring of the systems, we identify potential defaults when they occur, thus we reduce and we made more accurate the corrective intervention.
The functions implemented in Call Centre: call take over, fax, email, general information provided to business partners, products, services, client assistance – client service, technical support – service desk, help desk, claim takeover and solving, and sending notifications.
